Warranty
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We provide 3 years (1+2) warranty to all our furnitures from the date of receiving.
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Our warranty covers:
– Missing parts and or accessories at the time of delivery
– Manufacturer defects at the time of delivery
– Mechanical parts (if any)
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Our warranty does not cover:
– Natural wear and tear of the materials used
– Damages caused by accident, abuse, misuse, water, flood, fire or other acts of natural and external causes
Faulty/ damaged/ missing items upon installation done
Please inform our installer immediately or contact us via WhatsApp/ platform chat or email with supporting image or video within 3 days, we will arrange a replacement or repair trip.
During 1st year
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Warranted parts and/or accessories will be provided for free.
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Delivery will be provided for free.
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Labour will be provided for free.
During 2nd & 3rd year
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Warranted parts and/or accessories will be provided for free.
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Delivery will be provided for free.
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Labour cost of $50 shall be borne by customer if required an installer to be on-site.
Limited warranty:
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Trendy Space reserves the rights to determine whether a benefit under this warranty may be claimed and decide whether a component should be repaired or replaced.
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Any repair or replacement under this warranty is limited to the defective part or material only.
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In the scenario where Trendy Space determined that a benefit under this warranty can be claimed, the cost of repair and replacement of the defective part or material shall be borne by Trendy Space.
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Replaced parts may vary in colour and texture to the original.
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Warranty will end immediately if the product becomes defective as a consequence of misuse or lack of proper care and maintenance, or commercial use.
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This warranty only applies to the original purchaser only who may not assign or transfer any benefit conferred by this warranty and a person who is not the original purchaser shall not have any rights to benefit from any of these terms and conditions.